Shahriar Akter

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Shahriar Akter
Shahriar Akter.JPG
Born1979
CitizenshipAustralia
Occupation
OrganizationUniversity of Wollongong, Australia

Shahriar Akter (born 1979) is an Australian-based academic and business data scientist who specializes in AI-driven business analytics and innovation.[1] He is a Professor of digital marketing, analytics, and innovation at the University of Wollongong's School of Business.[2] Akter is also a member of the Editorial Boards of Electronic Markets and International Journal of Information Management, as well as an Associate Editor of the Journal of Strategic Marketing.[3]

Akter’s research has contributed to big data analytics, marketing analytics, algorithmic bias, and scale development and validation research. The Australian Newspaper's 2021 & 2022 Research Magazine named him as the Top Australian Researcher in both Marketing and Strategic Management.[4] He is recognised as one of the top 2% scholars worldwide by Stanford University and Elsevier BV’s study in 2020 and 2021.[5]

Early life and education

Akter graduated from the University of Dhaka in Bangladesh with a Bachelor of Business Administration (BBA) and a Master of Business Administration (MBA) in Marketing. In 2007, he received the Japan Development Scholarship (JDS) to pursue his Master of E-Business Management at the International University of Japan (IUJ). He received his Ph.D. from the University of New South Wales (UNSW) Business School in Australia (2009-2012) under the supervision of Professor Pradeep Ray and Professor John D'Ambra. In 2011, the University of Oxford awarded him a Doctoral Fellowship in Research Methods.

Career

Akter began his career in 2004 as a Lecturer of Business Administration at the East West University, Bangladesh. After his Ph.D. in 2012, Akter took up a full-time teaching/research academic position as a Lecturer in the School of Business at the University of Wollongong, Australia.[6] He has received over AUD$500K in funding from various sources till 2021. He is also a visiting professor of the Toulouse Business School (France) and the University of Michigan-Shanghai Jiao Tong University Joint Institute (UM-SJTU JI) in China.

Akter’s research spans across data privacy and security of digital platforms and social business. His research work has been published over a hundred peer-reviewed journal papers and they have been featured in various media outlets, such as ABC and the Illawarra Mercury Newspaper.[7][8][9]

Awards and recognition

  • 2014- Outstanding Contribution To Teaching And Learning award, University of Wollongong,[10]
  • 2017- The best paper award for his research on big data analytics, Electronic Markets Journal[11]
  • 2020- His papers on big data analytics have been ranked as #5 & #14 respectively on the Shugan's listing (University of Florida) in 2020 of the Best Most Cited Marketing Articles[12]
  • 2021-Recognised as the top researcher in Marketing and Strategic Management by the Australian newspaper's 2021 Research Magazine.
  • 2022- Recognized as one of the top 1% of scholars in the world, according to the Clarivate 2022 list.
  • 2022-Featured as the top academic data leader in the CDO magazine (Led by MIT Sloan School of Management).

Selected works

  • Akter, S., Wamba , S.F., Mariani, M. and Hani, U., 2021. How to Build an AI Climate-Driven Service Analytics Capability for Innovation and Performance in Industrial Markets. Industrial Marketing Management, 97, pp.258-273.[13]
  • Rana, N.P., Chatterjee, S., Dwivedi, Y.K. and Akter, S., (2021). Understanding the dark side of artificial intelligence (AI) integrated business analytics: assessing firm’s operational inefficiency and competitiveness. European Journal of Information Systems, pp.1-24.
  • Akter, S., McCarthy, G., Sajib, S., Michael, K., Dwivedi, Y.K., D’Ambra, J. and Shen, K.N., (2021). Algorithmic bias in data-driven innovation in the age of AI. International Journal of Information Management 60: 102387.
  • Hossain, T. M. T., Akter, S. (2020). Reconceptualizing Integration Quality Dynamics for Omnichannel Marketing. Industrial Marketing Management 87: 225-241.
  • Bandara, R., Fernando, M. and Akter, S. (2021). Managing consumer privacy concerns and defensive behaviours in the digital marketplace, European Journal of Marketing, Vol. 55 No. 1, pp. 219-246.
  • Wamba, S.F., Akter, S., Edwards, A., Chopin, G., Gnanzou, D., (2015). How ‘big data’ can make big impact: Findings from a systematic review and a longitudinal case study. International Journal of Production Economics, 165, 234-246.[14]
  • Akter, S., Wamba, S.F., Gunasekaran, A., Dubey, R. and Childe, S.J., (2016). How to improve firm performance using big data analytics capability and business strategy alignment? International Journal of Production Economics, 182, pp.113-131.
  • Akter, S., Wamba S.F. and D’Ambra, J., 2019. Enabling a transformative service system by modeling quality dynamics. International Journal of Production Economics, 207, pp.210-226.
  • Motamarri, S., Akter, S. and Yanamandram, V., (2020). Frontline employee empowerment: Scale development and validation using Confirmatory Composite Analysis. International Journal of Information Management, 54, p.102177.[15]
  • Akter, S., Bandara, R., Hani, U., Wamba, S.F., Foropon, C. and Papadopoulos, T., (2019). Analytics-based decision-making for service systems: A qualitative study and agenda for future research. International Journal of Information Management, 48, pp.85-95.

Research Featured in Media

  1. Shahriar Akter | Optus data breach was bound to happen. We need better a better Privacy Act, The Canberra Times (September 30, 2022).[16]
  2. Wollongong fashion retailer Frolic Girls' used lounge-wear to save their business during the Covid-19 pandemic. Illawarra Mercury (July 20, 2020).[17]
  3. Research from UOW and UNSW shows what people are reading, Illawarra Mercury (August 20, 2018).[18]
  4. UOW’s Associate Professor Shahriar Akter explains our media habits after new Roy Morgan Research, Illawarra Mercury (April 05, 2018).[19]
  5. Experts from UOW and UNSW explain internet users often give away more than they realise, Illawarra Mercury (May 01, 2018).[20]

Personal life

Akter currently resides in Wollongong, NSW, Australia. He is married and has three children.

In the media

        

References

  1. "shahriar_akter". scholars.uow.edu. Retrieved 2 February 2022.
  2. "Faculty of Business and Law - University of Wollongong – UOW". www.uow.edu.au. Retrieved 2 February 2022.
  3. "UOW Impact Makers - Shahriar Akter". magazine.uow.edu.au. Retrieved 2 February 2022.
  4. "The Australian's Research magazine takes a deep dive into research | The Australian". theaustralian. 10 November 2021. Retrieved 2 February 2022.
  5. Ioannidis, John P. A.; Boyack, Kevin W.; Baas, Jeroen (16 October 2020). "Updated science-wide author databases of standardized citation indicators". PLOS Biology. pp. e3000918. doi:10.1371/journal.pbio.3000918. Retrieved 2 February 2022.
  6. "Netflix has your number - University of Wollongong – UOW". www.uow.edu.au. Retrieved 2 February 2022.
  7. Savage, Desiree (20 July 2020). "Lounge-wear and home delivery saved this Wollongong retailer". Illawarra Mercury. Retrieved 2 February 2022.
  8. Savage, Desiree (20 July 2020). "Lounge-wear and home delivery saved this Wollongong retailer". Illawarra Mercury. Retrieved 2 February 2022.
  9. Savage, Desiree (5 April 2018). "New research shows what we're most likely to do during breakfast". Illawarra Mercury. Retrieved 2 February 2022.
  10. "Award recipients 2014 - University of Wollongong – UOW". www.uow.edu.au. Retrieved 2 February 2022.
  11. "Electronic Markets: Papers of the Year". www.electronicmarkets.org. Retrieved 2 February 2022.
  12. "Best Most cited marketing articles". bear.warrington.ufl.edu. Retrieved 2 February 2022.
  13. Hani, Umme; Akter, Shahriar; Wickramasinghe, Ananda; Kattiyapornpong, Uraiporn (1 September 2021). "How does relationship quality sustain the rich world's poorest businesses?". Journal of Business Research. pp. 297–308. doi:10.1016/j.jbusres.2021.04.065. Retrieved 2 February 2022.
  14. Fosso Wamba, Samuel; Akter, Shahriar; Edwards, Andrew; Chopin, Geoffrey; Gnanzou, Denis (1 July 2015). "How 'big data' can make big impact: Findings from a systematic review and a longitudinal case study". International Journal of Production Economics. pp. 234–246. doi:10.1016/j.ijpe.2014.12.031. Retrieved 2 February 2022.
  15. Akter, Shahriar; D’Ambra, John; Ray, Pradeep (1 June 2013). "Development and validation of an instrument to measure user perceived service quality of mHealth". Information & Management. pp. 181–195. doi:10.1016/j.im.2013.03.001. Retrieved 2 February 2022.
  16. Akter, Shahriar (29 September 2022). "Businesses cutting corners made a breach like this inevitable". The Canberra Times. Retrieved 16 October 2023.
  17. "Lounge-wear and home delivery saved this Wollongong retailer". Illawarra Mercury. 20 July 2020. Retrieved 16 October 2023.
  18. "E-books versus paperback – research shows who wins". Illawarra Mercury. 20 August 2018. Retrieved 16 October 2023.
  19. "New research shows what we're most likely to do during breakfast". Illawarra Mercury. 5 April 2018. Retrieved 16 October 2023.
  20. "Are smart speakers like Google Home compiling profiles on your family?". Illawarra Mercury. 1 May 2018. Retrieved 16 October 2023.

External links