Shahriar Akter

From Wikitia
Jump to navigation Jump to search
Shahriar Akter
Shahriar Akter.JPG
Born1979 (age 42–43)
OrganizationUniversity of Wollongong, Australia

Shahriar Akter (born 1979) is an Australian-based academic and business data scientist who specializes in AI-driven business analytics and innovation.[1] He has been an Associate Professor of digital marketing, analytics, and innovation at the University of Wollongong's School of Business since 2018.[2] Akter is also a member of the Editorial Boards of Electronic Markets and International Journal of Information Management, as well as an Associate Editor of the Journal of Strategic Marketing.[3]

Akter’s research has contributed to big data analytics, marketing analytics, algorithmic bias, and scale development and validation research. The Australian Newspaper's 2021 Research Magazine named him as the Top Australian Researcher in both Marketing and Strategic Management.[4] He is recognised as one of the top 2% scholars worldwide by Stanford University and Elsevier BV’s study in 2020 and 2021.[5]

Early life and education

Akter graduated from the University of Dhaka in Bangladesh with a Bachelor of Business Administration (BBA) and a Master of Business Administration (MBA) in Marketing. In 2007, he received the Japan Development Scholarship (JDS) to pursue his Master of E-Business Management at the International University of Japan (IUJ). He received his Ph.D. from the University of New South Wales (UNSW) Business School in Australia (2009-2012) under the supervision of Professor Pradeep Ray and Professor John D'Ambra. In 2011, the University of Oxford awarded him a Doctoral Fellowship in Research Methods.


Akter began his career in 2004 as a Lecturer of Business Administration at the East West University, Bangladesh. After his Ph.D. in 2012, Akter took up a full-time teaching/research academic position as a Lecturer in the School of Business at the University of Wollongong, Australia.[6] He has received over AUD$500K in funding from various sources till 2021. He is also a visiting professor of the Toulouse Business School (France) and the University of Michigan-Shanghai Jiao Tong University Joint Institute (UM-SJTU JI) in China.

Akter’s research spans across data privacy and security of digital platforms and social business. His research work has been published over a hundred peer-reviewed journal papers and they have been featured in various media outlets, such as ABC and the Illawarra Mercury Newspaper.[7][8][9]

Awards and recognition

  • 2014- Outstanding Contribution To Teaching And Learning award, University of Wollongong,[10]
  • 2017- The best paper award for his research on big data analytics, Electronic Markets Journal[11]
  • 2020- His papers on big data analytics have been ranked as #5 & #14 respectively on the Shugan's listing (University of Florida) in 2020 of the Best Most Cited Marketing Articles[12]
  • 2021-Recognised as the top researcher in Marketing and Strategic Management by the Australian newspaper's 2021 Research Magazine.

Selected works

  • Akter, S., Wamba , S.F., Mariani, M. and Hani, U., 2021. How to Build an AI Climate-Driven Service Analytics Capability for Innovation and Performance in Industrial Markets. Industrial Marketing Management, 97, pp.258-273.[13]
  • Rana, N.P., Chatterjee, S., Dwivedi, Y.K. and Akter, S., (2021). Understanding the dark side of artificial intelligence (AI) integrated business analytics: assessing firm’s operational inefficiency and competitiveness. European Journal of Information Systems, pp.1-24.
  • Akter, S., McCarthy, G., Sajib, S., Michael, K., Dwivedi, Y.K., D’Ambra, J. and Shen, K.N., (2021). Algorithmic bias in data-driven innovation in the age of AI. International Journal of Information Management 60: 102387.
  • Hossain, T. M. T., Akter, S. (2020). Reconceptualizing Integration Quality Dynamics for Omnichannel Marketing. Industrial Marketing Management 87: 225-241.
  • Bandara, R., Fernando, M. and Akter, S. (2021). Managing consumer privacy concerns and defensive behaviours in the digital marketplace, European Journal of Marketing, Vol. 55 No. 1, pp. 219-246.
  • Wamba, S.F., Akter, S., Edwards, A., Chopin, G., Gnanzou, D., (2015). How ‘big data’ can make big impact: Findings from a systematic review and a longitudinal case study. International Journal of Production Economics, 165, 234-246.[14]
  • Akter, S., Wamba, S.F., Gunasekaran, A., Dubey, R. and Childe, S.J., (2016). How to improve firm performance using big data analytics capability and business strategy alignment? International Journal of Production Economics, 182, pp.113-131.
  • Akter, S., Wamba S.F. and D’Ambra, J., 2019. Enabling a transformative service system by modeling quality dynamics. International Journal of Production Economics, 207, pp.210-226.
  • Motamarri, S., Akter, S. and Yanamandram, V., (2020). Frontline employee empowerment: Scale development and validation using Confirmatory Composite Analysis. International Journal of Information Management, 54, p.102177.[15]
  • Akter, S., Bandara, R., Hani, U., Wamba, S.F., Foropon, C. and Papadopoulos, T., (2019). Analytics-based decision-making for service systems: A qualitative study and agenda for future research. International Journal of Information Management, 48, pp.85-95.

Personal life

Akter currently resides in Wollongong, NSW, Australia. He is married and has three children.

In the media



  1. "shahriar_akter". Retrieved 2 February 2022.
  2. "Faculty of Business and Law - University of Wollongong – UOW". Retrieved 2 February 2022.
  3. "UOW Impact Makers - Shahriar Akter". Retrieved 2 February 2022.
  4. "The Australian's Research magazine takes a deep dive into research | The Australian". theaustralian. 10 November 2021. Retrieved 2 February 2022.
  5. Ioannidis, John P. A.; Boyack, Kevin W.; Baas, Jeroen (16 October 2020). "Updated science-wide author databases of standardized citation indicators". PLOS Biology. pp. e3000918. doi:10.1371/journal.pbio.3000918. Retrieved 2 February 2022.
  6. "Netflix has your number - University of Wollongong – UOW". Retrieved 2 February 2022.
  7. Savage, Desiree (20 July 2020). "Lounge-wear and home delivery saved this Wollongong retailer". Illawarra Mercury. Retrieved 2 February 2022.
  8. Savage, Desiree (20 July 2020). "Lounge-wear and home delivery saved this Wollongong retailer". Illawarra Mercury. Retrieved 2 February 2022.
  9. Savage, Desiree (5 April 2018). "New research shows what we're most likely to do during breakfast". Illawarra Mercury. Retrieved 2 February 2022.
  10. "Award recipients 2014 - University of Wollongong – UOW". Retrieved 2 February 2022.
  11. "Electronic Markets: Papers of the Year". Retrieved 2 February 2022.
  12. "Best Most cited marketing articles". Retrieved 2 February 2022.
  13. Hani, Umme; Akter, Shahriar; Wickramasinghe, Ananda; Kattiyapornpong, Uraiporn (1 September 2021). "How does relationship quality sustain the rich world's poorest businesses?". Journal of Business Research. pp. 297–308. doi:10.1016/j.jbusres.2021.04.065. Retrieved 2 February 2022.
  14. Fosso Wamba, Samuel; Akter, Shahriar; Edwards, Andrew; Chopin, Geoffrey; Gnanzou, Denis (1 July 2015). "How 'big data' can make big impact: Findings from a systematic review and a longitudinal case study". International Journal of Production Economics. pp. 234–246. doi:10.1016/j.ijpe.2014.12.031. Retrieved 2 February 2022.
  15. Akter, Shahriar; D’Ambra, John; Ray, Pradeep (1 June 2013). "Development and validation of an instrument to measure user perceived service quality of mHealth". Information & Management. pp. 181–195. doi:10.1016/ Retrieved 2 February 2022.

External links