Howazit

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Howazit
IndustrySoftware development
Founded2013; 11 years ago (2013)
Founder
  • Shimi Azaria (CEO)
  • Roy Fisher (CTO)
  • Gilad Cohen (COO)
HeadquartersHerzliya, Israel
Websitehowazit.com

Howazit is a digital customer engagement platform founded by Shimi Azaria, Roy Fisher, and Gilad Cohen.[1] It is a vital link between businesses in diverse industries and their respective consumers.[2] By facilitating the collection of genuine feedback from customers at different touchpoints, Howazit enables businesses, customer service managers, and marketers to gain a comprehensive understanding of their client's experiences and satisfaction levels and act upon collected feedback in an automatic manner.[3][4]

Howazit is trusted by many brands in various industries, including - Domino's Pizza, H&M, Deloitte, Catch, Levi's, Puma, Calvin Klein, Holiday Inn and many more.

Overview

Howazit was founded in 2013 by Shimi Azaria, Roy Fisher, and Gilad Cohen. It is a cloud-based Software as a Service (SaaS) company based in Herzliya, Israel. It operates in the B2B sector, assisting businesses in meeting client expectations through clear and intelligent communication.

Howazit enables organizations to engage with their customers in a personalized and timely manner by leveraging sophisticated tools, technologies, and industry knowledge. This strategy transforms touchpoints into growth opportunities, enabling businesses to build strong customer relationships, increase sales, and cultivate brand advocates.[5]

Howazit offers a comprehensive suite of mobile-first, customer-centric tools that enable businesses to collect customer feedback at critical touchpoints.[6] Utilizing metrics such as Net Promoter Score, Customer Satisfaction Index, and Customer Effort Score, organizations acquire valuable insights into customer perceptions and identify areas for improvement.[7] Howazit acts as an end-to-end customer communication platform that seamlessly integrates with the existing business systems, allowing clients to increase customer satisfaction, loyalty, and engagement and ultimately drive sales growth. With pre-integration and a powerful API, Howazit easily connects with popular software systems, including Optima, COMO, Zapier, Intercom, Kigo, Oracle Eloqua, Salesforce, Rapidone, Mews, Tanda, and Microsoft Dynamics CRM.[8]

Additionally, the platform enables automatic customer recovery, prompt resolution of specific customer issues, captures valuable customer preferences, and leverages this data to propel business expansion.[9]

Industry Reach

Howazit provides services to hundreds organizations in 24 countries, encompassing numerous industries such as food and retail chains, e-commerce, healthcare organizations, hospitality, and manufacturers.[10] By leveraging the platform's capabilities, businesses can strengthen customer relationships through digital channels such as app-style messaging, chats, and branded web applications.[11]

Awards and recognitions

Howazit was selected as one of the top 10 finalists and reached the semifinals in the inaugural United Nations World Tourism Organization (UNWTO) startup competition.

In the media

              

References

  1. ↑ "howazit". finder.startupnationcentral.org. Retrieved 12 June 2023.
  2. ↑ "Howazit Software Reviews, Demo & Pricing - 2023". www.softwareadvice.com. Retrieved 12 June 2023.
  3. ↑ "Howazit". Capterra. Retrieved 12 June 2023.
  4. ↑ Mizroch, Amir. "10 Israeli Startups Shaping The Cities Of Tomorrow". Forbes. Retrieved 12 June 2023.
  5. ↑ "Howazit Company Profile: Valuation & Investors | PitchBook". pitchbook.com. Retrieved 12 June 2023.
  6. ↑ "10 Finalists Announced in 1st UNWTO Tourism Startup Competition in Collaboration with Globalia | UNWTO". www.unwto.org. Retrieved 12 June 2023.
  7. ↑ "Is traveltech taking off? 10 traveltech companies that should be on your radar". ctech. 10 July 2022. Retrieved 12 June 2023.
  8. ↑ "Howazit customer feedback bot for Dynamics 365 Customer Engagement". Prodware Group | Digital Transformation Leader. Retrieved 12 June 2023.
  9. ↑ ומחשבים, מערכת אנשים (4 September 2018). "פרודוור תפיץ את פתרונות הענן של Howazit בארץ ובעולם -". אנשים ומחשבים - פורטל חדשות היי-טק, מיחשוב, טלקום, טכנולוגיות (in עברית). Retrieved 12 June 2023.
  10. ↑ Leichman, Abigail Klein (10 December 2018). "4 of 10 finalists in UN travel-tech contest are Israeli". ISRAEL21c. Retrieved 12 June 2023.
  11. ↑ "Howazit reviews — pricing, best features and integrations — Special Offer 2023". www.hotelminder.com. Retrieved 12 June 2023.

External links

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