SGRwin (software)

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SGRwin
Developer(s)CIC Consulting Informático
Initial release1995
Operating systemWindows Server (server); web-based client
TypeNetwork management system
LicenseProprietary
Websitewww.sgrwin.com

SGRwin is a proprietary, multi-vendor network management system (NMS) developed by the Spanish company CIC Consulting Informático. It targets mission-critical communications in sectors such as electric utilities, transportation and public infrastructure, and is used to manage combined IT and OT environments in the context of IT/OT convergence.[1][2] The product implements functions aligned with the FCAPS model and supports a multiple of telecom and industrial protocols, including IEC 61850.[3][4]

History

SGRwin was released by CIC in 1995 as a Windows-based network management solution for mission-critical companies.[5] Over time it expanded from PDH/SDH networks to IP/Ethernet devices, incorporating OSS-type capabilities (e.g., end-to-end circuit provisioning and inventory) and support for substation automation (IEC 61850).[6][7]

Architecture and features

SGRwin acts as a vendor-agnostic umbrella NMS for mixed IT/OT environments, facilitating IT/OT convergence in critical infrastructure. It consolidates data from heterogeneous equipment and EMSs into a unified web console and maps its modules to the FCAPS model.[2][4]

The platform is deployed on-premises on Windows Server and supports distributed/multi-region and high-availability deployments. It exposes APIs for integration with OSS/BSS and ITSM.[8]

Fault management

Real-time alarms, correlation and root-cause analysis with noise reduction and geographic visualization.[9]

Configuration management

Unified multi-vendor configuration, backups/restores and end-to-end (E2E) service/circuit provisioning.[8]

Inventory / resources (Accounting)

Auto-discovery and asset inventory (model, firmware, location), capacity reporting and service impact mapping.[10]

Performance and SLA

Traffic and health KPIs, thresholds, historical trends and SLA reporting.[3]

Security

Role-based access control, auditing, LDAP/AD integrations and AI-assisted anomaly detection (AIOps).[11]

SGRwin capabilities overview
Scope Summary
Approach Vendor-agnostic umbrella NMS for IT/OT convergence in critical networks.[4][1]
FCAPS Fault, Configuration, Accounting, Performance, and Security.[3][9]
Protocols (OT/IT) Examples: IT (SNMP, Syslog, HTTPS APIs); OT/telecom (PDH/SDH, MPLS-TP, IEC 61850, Modbus).[3][8]
Deployment On-premises Windows Server; distributed/HA options; integration with OSS/BSS and ITSM.[4][10]
Security & compliance Roles, auditing; alignment with ENS and objectives of the EU NIS2.[12][11]

References

  1. 1.0 1.1 "CIC Consulting Informático - Soluciones para eficiencia y convergencia OT/IT". Eseficiencia (in Spanish). 2025. Retrieved 2025-10-09.{{cite web}}: CS1 maint: unrecognized language (link)
  2. 2.0 2.1 "Sistema paraguas de gestión de redes SGRwin". Smartgridsinfo (in Spanish). 2021. Retrieved 2025-10-09.{{cite web}}: CS1 maint: unrecognized language (link)
  3. 3.0 3.1 3.2 3.3 "SGRwin Management Suite for PRIME technology" (PDF). PRIME Alliance. 2023. Retrieved 2025-10-09.
  4. 4.0 4.1 4.2 4.3 "Umbrella Network Management System SGRwin". Syserso Networks. 2024. Retrieved 2025-10-09.
  5. "Meet our story – SGRwin Network Management System". SGRwin. Retrieved 2025-10-09.
  6. "SGRwin – Sistema de gestión de redes de CIC Consulting Informático". Smartgridsinfo (in Spanish). 2021. Retrieved 2025-10-09.{{cite web}}: CS1 maint: unrecognized language (link)
  7. "CIC launches joint venture in Philippines to deploy SGRwin". BusinessMirror. March 2024. Retrieved 2025-10-09.
  8. 8.0 8.1 8.2 "PS-NMS-SGRWIN (Product Sheet)" (PDF). ALBEDO Telecom. 2024. Retrieved 2025-10-09.
  9. 9.0 9.1 "SGRwin Reviews & Product Details". G2. Retrieved 2025-10-09.
  10. 10.0 10.1 "Perfil de SGRwin: opiniones y características". Capterra España (in Spanish). 2026. Retrieved 2025-10-09.{{cite web}}: CS1 maint: unrecognized language (link)
  11. 11.0 11.1 "SGRwin: gestión y monitorización de redes en el sector nuclear" (PDF). Revista Nuclear España (in Spanish). May 2023. Retrieved 2025-10-09.{{cite web}}: CS1 maint: unrecognized language (link)
  12. "Esquema Nacional de Seguridad (ENS)". CCN-CERT (in Spanish). Retrieved 2025-10-09.{{cite web}}: CS1 maint: unrecognized language (link)

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