Intelligent automation
A mix of artificial intelligence (AI) and robotic process automation is what is meant by the phrase "intelligent automation," which is a software word that may also be used interchangeably with "intelligent process automation" (RPA). Companies utilise intelligent automation as a cost-cutting strategy by replacing people who do repetitive jobs with robotic software driven by artificial intelligence. This allows the company to save money. The notion of hyperautomation, which was recognised by the research company Gartner as being one of the top technological trends of 2020, and this phrase are conceptually comparable.
The idea of an assembly line is applied to digital business operations via the use of intelligent automation, which breaks down work into repeated phases. Instead of having people do each step, intelligent automation may replace each step with an intelligent software robot or bot, which results in an increase in productivity.
This technology is used to process material that is not organised. Examples of common uses include autonomous vehicles, self-checkout lanes at grocery stores, intelligent home assistants, and home appliances. The use of data and machine learning provide businesses with the opportunity to develop predictive analytics that can respond to shifts in customer behaviour or to adopt RPA in order to optimise production floor operations.
The process involved in the distribution of Covid-19 vaccinations has also been automated with the use of this technology. It is possible to identify patients, educate them, and schedule vaccines using the data that is supplied by the electronic health records maintained by hospital systems.
Real-time information on a company's profitability and its level of efficiency may be provided via intelligent automation. In spite of the fact that three quarters of businesses recognise the significance of artificial intelligence to their future development, only one quarter of business leaders (25%) consider intelligent automation to be a "game changer" in terms of understanding current performance, according to a survey that was conducted in April 2022 by Alchemmy. While upskilling and professional development of current staff is seen as the most major adoption hurdle by 36% of CEOs, "shortage of talent" is seen as the most significant barrier to intelligent automation implementation by 42% of CTOs.