Duffel (company)

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Duffel (company)
Travel technology
IndustryTechnology
Founded2017; 7 years ago (2017)
Founder
  • Steve Domin
  • Tom Bates
Headquarters
London
,
United Kingdom
Services
  • Booking
  • Pricing
  • Payments
  • Other processing services for flights in real-time to travel sellers through its Flights API
  • Payments API
Websiteduffel.com

Duffel Technologies Ltd is a travel technology company headquartered in London, United Kingdom. Duffel primarily provides search, booking, pricing, payments and other processing services for flights in real-time to travel sellers through its Flights API and Payments API.

History

Duffel was founded in 2017 by Steve Domin and Tom Bates. The founders previously worked together as early employees at GoCardless in engineering and design, respectively.[1]

Duffel was created when Steve set out to launch a weekend getaway generator and found that accessing inventory for travel supplies such as hotels, flights, and car rentals was difficult. Duffel was intended as an alternative to a larger Global Distribution System (GDS) to level the playing field for new types of travel sellers.[2]

The London-based start-up, nicknamed the “Stripe for Travel”, aimed to simplify the process for individual travel agencies, large online travel agencies and travel management companies and improve the overall travel experience for end-users.[3]

From 2018-2019, Duffel raised $56.2 million in funding from Index Ventures[4], Kima Ventures[5], Blossom Capital[6], Benchmark[7], and Y Combinator.[8]

In November 2020, Duffel expanded operations to the United States with an office in New York.[9][10][11][12][13][14]

In summer 2021, Duffel announced its 25th direct airline connection expanding access to Low-cost carrier(LCC) inventory alongside New Distribution Capability (NDC) content.[15][16][17][18][19]

In November 2021, Duffel announced an agreement with GDS supplier, Travelport to provide travel sellers with access to 300+ airlines[20] across the US, Canada, Europe, Australia, New Zealand, and beyond.[21]

Duffel partners with airlines, travel sellers, regulators, and technology providers.

  • Duffel is a certified partner with airlines such as Qantas[22] and Emirates[23]
  • Alternative Airlines[24][25][26][27], Pelikin[28][29][30][31], and BizAway have announced partnerships with Duffel[32][33][34][35]
  • Duffel is on the NDC Matchmaker list by International Air Transport Association (IATA)[36]
  • Duffel is part of the Partner Network for Accelya[37]

Awards and Recognition

  • YC Top Companies List 2022 - February[38]
  • Emerging Startups 2021: Top Online Travel Startups - August[39]
  • 10 Travel Startups to Watch in 2022 - February[40]
  • TechRound 100 2021 - #37 - November[41]
  • TechRound SaaS 66 2021 - #30 - April[42]
  • 25 Most Exciting Fast-Growing Technology Companies in the UK 2020 - September[43]

Services

Flights API

The Duffel Flights API gives merchants access to 300+ airlines around the world.[20]

In 2021, Duffel announced “self-serve”, aimed at broadening the ecosystem, streamlining processes, and reducing integration time.[44][45][46][47]

The Duffel Flights API is used by businesses such as Alternative Airlines[24][25][26][27], Pelikin[28][29][30][31], and BizAway.[32][33][34][35]

Payments API

The Duffel Payments API allows travel sellers to charge their customers for flights and ancillaries directly through the API and add a markup to bookings.[48]

Duffel announced the launch of Duffel Payments in January 2022 as a payments product for the travel industry, powered by Stripe.[49]

Duffel Payments enables travel sellers to charge their customers without the need for upfront capital. Duffel Payments includes that ability to add a mark-up to fares or bundle travel products together such as flights and travel insurance.[50][51][52][53][54][55][56][57][58][59][60][61][62]

It supports 135+ currencies and all major credit cards.[48]

Funding

Duffel was started in 2017 and has raised $56.2M. Duffel was part of the Y Combinator Summer 2018 cohort.[8] In August 2018, Duffel raised its seed round of $4.7 million from Blossom, Index, Kima Ventures and Y Combinator.[63][64]

In June 2019, Duffel announced a Series A round of $21.5 million. The funding round was led by Blossom Capital and included Index, Kima Ventures and Y Combinator.[65][66][67][68][69][70]

In October 2019, Duffel raised a $30 million Series B with continued investment from former backers Blossom, Index, and Kima Ventures, along with Benchmark joining as a new investor.[71][72][73][74][75][76][77][78][79]

Round Date Amount Raised Investors
Seed August 2018 $4.7M Blossom, Index, Kima Ventures, Y Combinator
Series A June 2019 $21.5M Blossom, Index, Benchmark
Series B October 2019 $30M Blossom, Index, Benchmark, Kima Ventures

References

  1. ↑ Fisher, Katie (28 May 2020). "Startup profile: Duffel". TechRound.
  2. ↑ Bizage interview team (24 January 2022). "$56 million raised, can Duffel go stratospheric?". Business Age.
  3. ↑ Léa (23 September 2020). "Duffel, the API that reinvents the airline tickets' distribution". Lyko.
  4. ↑ "Duffel". Index Ventures. Retrieved 14 March 2022.
  5. ↑ "Our awesome family". Kima Ventures. Retrieved 14 March 2022.
  6. ↑ "Europe's world-changing companies start here". Blossom. Retrieved 14 March 2022.
  7. ↑ "Duffel Raises $21.5M in Series A Funding". FinSMEs. 19 June 2019.
  8. ↑ 8.0 8.1 "Duffel". Y Combinator. Retrieved 14 March 2022.
  9. ↑ "London's Duffel opens New York office, adds new hire from Uber". Business Cloud. 6 November 2020.
  10. ↑ Hayhurst, Lee (9 November 2020). "Duffel doubles down on international expansion with opening of first US office". Travolution.
  11. ↑ "London travel tech startup Duffel expands to New York". UK Tech News. 9 November 2020.
  12. ↑ May, Kevin (6 November 2020). "INPHOCUS, EPISODE 27 - PACK YOUR DUFFEL BAG, WE'RE GOING TO AMERICA". Phocuswire.
  13. ↑ Imrie, Jane (6 November 2020). "London traveltech continues global expansion with New York office launch". BDaily.
  14. ↑ "London's Duffel travel software platform is expanding to New York". Maddyness. 11 November 2020.
  15. ↑ Hayhurst, Lee (28 July 2021). "EasyJet partnership takes the number of airlines on Duffel platform to 25". Travolution.
  16. ↑ Rokou, Tatiana (27 July 2021). "Duffel partners with easyJet". Travel Daily News.
  17. ↑ Baker, Michael B (26 July 2021). "EasyJet Joins Duffel Platform". Business Travel News.
  18. ↑ Imrie, Jane (27 July 2021). "London traveltech set for expansion with new easyJet partnership". BDaily.
  19. ↑ "Travel platform Duffel partners with EasyJet". Travelmole. 27 July 2021.
  20. ↑ 20.0 20.1 "About Us". Duffel. Retrieved 14 March 2022.
  21. ↑ Hayhurst, Lee (9 November 2021). "Duffel strikes Travelport deal to bring more choice to its travel merchants". Travolution.
  22. ↑ "Approved Technology Partners". Qantas. Retrieved 14 March 2022.
  23. ↑ O'Neill, Sean (7 April 2021). "Emirates Wants to Shake Up Ticket Sales Through Closer Ties to Travel Agencies". Skift.
  24. ↑ 24.0 24.1 "Alternative Airlines and Duffel to re-engineer the rails for online travel booking". Alternative Airlines. 30 January 2020.
  25. ↑ 25.0 25.1 "Alternative Airlines and Duffel — success of the partnership signals new direction for the airline industry under challenging conditions". Alternative Airlines. 23 October 2020.
  26. ↑ 26.0 26.1 Hayhurst, Lee (7 October 2020). "NDC-enabled airlines take greater share of bookings with OTA Alternative Airlines". Travolution.
  27. ↑ 27.0 27.1 "Alternative Airlines: taking a 'contrarian' approach to flight distribution". Reuters Events. 19 February 2020.
  28. ↑ 28.0 28.1 admin (8 July 2021). "Pelikin inks new partnership with Duffel". Money News Australia.
  29. ↑ 29.0 29.1 "PELIKIN PARTNERS WITH DUFFEL TO LAUNCH IN-APP FLIGHT BOOKINGS". Pelikin. 8 July 2021.
  30. ↑ 30.0 30.1 "Pelikin inks new partnership with Duffel". Australian Fintech. 8 July 2021.
  31. ↑ 31.0 31.1 "Pelikin bags Duffel" (PDF). Travel Daily. 8 July 2021.
  32. ↑ 32.0 32.1 "Novità sulle TMC". Travel for business. 30 June 2021.
  33. ↑ 33.0 33.1 "Nuova partnership BizAway – Duffel per la distribuzione NDC". Quality Travel. 18 June 2021.
  34. ↑ 34.0 34.1 "BizAway integra a Duffel en su plataforma con el fin de mejorar su vertical de vuelos". economiadehoy.es. 18 June 2021.
  35. ↑ 35.0 35.1 "Accordo fra la BizAway di Spilimbergo e l'inglese Duffel, obiettivo far risparmiare le imprese sull'acquisto dei biglietti aerei". Friulisera. 17 June 2021.
  36. ↑ "NDC Matchmaker: Duffel Technology Ltd". IATA. Retrieved 14 March 2022.
  37. ↑ "Partner Network". Accelya. Retrieved 14 March 2022.
  38. ↑ "YC Top Companies - 2022". Y Combinator. 28 February 2022.
  39. ↑ "Emerging Startups 2021: Top Online Travel Startups". Tracxn. 3 August 2021.
  40. ↑ "10 Best Travel Startups to Watch in 2022". Truic Startup Savant. Retrieved 14 March 2022.
  41. ↑ "TechRound 100". TechRound. 24 November 2021.
  42. ↑ "Saas 66". TechRound. 13 April 2021.
  43. ↑ "25 of the most exciting fast growing technology companies in the UK". Growth Business UK. 29 September 2020.
  44. ↑ Clawson, Trevor (29 January 2021). "Daring To Hope: As Travel Faces New Restrictions Will An 'Appetite For Innovation' Survive?". Forbes.
  45. ↑ Rokou, Tatiana (25 January 2021). "Duffel invites travel sellers to integrate with its new enhanced flight booking platform for free throughout 2021". Travel Daily News.
  46. ↑ O'Neill, Sean (21 January 2021). "The Startup That Could Bring Airline Ticket Shopping to Amazon". Skift.
  47. ↑ Hayhurst, Lee (21 January 2021). "Duffel to help travel 'build back better' with free starter offer for flights platform". Travolution.
  48. ↑ 48.0 48.1 "Sell flights with ease using Duffel Payments". Duffel. Retrieved 15 March 2022.
  49. ↑ "Duffel Payments". Product Hunt. Retrieved 15 March 2022.
  50. ↑ Baker, Mark (8 February 2022). "Duffel and Stripe enable seamless flight payments processing through a powerful API". UK Tech News.
  51. ↑ "Duffel enlists Stripe for flight payments processing". Finextra. 8 February 2022.
  52. ↑ Baker, Lisa (8 February 2022). "Duffel and Stripe enable seamless flight payments processing through a powerful API". Business in the news.
  53. ↑ Barry, Mark (8 February 2022). "Duffel and Stripe enable seamless flight payments processing through a powerful API". Fintech & Finance News.
  54. ↑ Kayed, Viktor (8 February 2022). "Duffel and Stripe reveal new travel payment solution". Payment Expert.
  55. ↑ "Duffel And Stripe Enable Seamless Flight Payments Processing Through A Powerful API". UK Business News. 8 February 2022.
  56. ↑ "Duffel and Stripe enable seamless flight payments processing through a powerful API". Business Press 24. 8 February 2022.
  57. ↑ "DUFFEL AND STRIPE ENABLE SEAMLESS FLIGHT PAYMENTS PROCESSING THROUGH A POWERFUL API". Financial IT. 8 February 2022.
  58. ↑ "Duffel, Stripe Partner on Flight Payments Processing". PYMNTS. 8 February 2022.
  59. ↑ Scarlett, Richard (8 February 2022). "Duffel Launches New Payments Solution To Simplify Flight Sales". Business Mondays.
  60. ↑ Baker, D (8 February 2022). "Duffel and Stripe simplify payments for travel businesses". BDaily.
  61. ↑ "Stripe and Duffel release easy flight payments processing platform". The Paypers. 9 February 2022.
  62. ↑ Karantzavelou, Vicky (10 February 2022). "Duffel and Stripe enable seamless flight payments processing through a powerful API". Travel Daily News.
  63. ↑ Butcher, Mike (31 August 2018). "YC-backed travel startup Duffel inks $4.7M round led by Blossom Capital, but stays coy on the details". Techcrunch.
  64. ↑ Bregeras, Guillaume (6 September 2018). "Duffel veut révolutionner le voyage". Les Echos.
  65. ↑ Menze, Jill (21 June 2019). "DUFFEL RAISES $21.5M FOR YET-TO-LAUNCH DISTRIBUTION PLATFORM". Phocuswire.
  66. ↑ O'Neill, Sean (21 June 2019). "Duffel Raises $21.5 Million for Distribution Tech: Travel Startup Funding This Week". Skift.
  67. ↑ Butcher, Mike (19 June 2019). "Duffel Raises $21.5 Million for Distribution Tech: Travel Startup Funding This Week". Techcrunch.
  68. ↑ Short, Eva (19 June 2019). ><https://medium.com/blossom-capital/redefining-the-european-series-a-17cacd2a35bf "London start-up Duffel raises $21.5m in Series A funding round". Silicon Republic.
  69. ↑ Brown, Ophelia (19 June 2019). "Redefining the European Series A". Blossom.
  70. ↑ Basul, Alara (19 June 2019). "Duffel raises $21.5m in Series A funding round". UK Tech News.
  71. ↑ O'Neill, Sean (28 October 2019). "Duffel Joins Wave of Startups Accelerating Efforts to Reinvent Airline Distribution". Skift.
  72. ↑ Butcher, Mike (28 October 2019). "Duffel raises $30M led by Index Ventures to disintermediate legacy travel platforms". Techcrunch.
  73. ↑ Boehmer, Jay (6 November 2019). "Duffel Scores Funding, Seeks Foothold In Crowded Field Of NDC Aggregators". The Beat.
  74. ↑ Lewin, Amy (28 October 2019). "Travel disrupter Duffel raises another $30m and finally comes out of stealth". Sifted.
  75. ↑ Bregeras, Guillaume (30 October 2019). "Duffel, l'électron libre de la distribution aérienne, prend son envol". Les Echos Entrepreneurs.
  76. ↑ Pellegrin, Hugo (28 October 2019). "Aérien: Duffel lève 30 millions de dollars pour réinventer la distribution". TOM.travel.
  77. ↑ Loritz, Mary (28 October 2019). "London-based travel tech startup Duffel raises €27 million for its airline booking platform". EU-Startups.
  78. ↑ "UK's Duffel Lands $30M To Connect Airlines With Travel Agents". PYMNTS. 29 October 2019.
  79. ↑ "Duffel Reinvents the Infrastructure Behind Online Travel Booking". Index Ventures. 28 October 2019.

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