Logo of TheMarket
|Owner||The Warehouse Group|
Type of site
TheMarket is a New Zealand based e-commerce shopping platform based in Auckland. TheMarket uses an online marketplace model by aggregating products from over 250 stores and brands from all over the world onto a single platform, making it the largest e-commerce platform in New Zealand. The Market operates an independent business and it is backed by The Warehouse Group, New Zealand's largest general merchandise retailer.
The company’s headquarter is located in the upscale retail district, Newmarket, Auckland. TheMarket sells electronics and computers, apparel, food essentials, personal care, footwear, whiteware, fashion accessories, beauty products, books, music and movies, home accessories, furniture, lifestyle products, pet and several other products. TheMarket.com created a membership program, TheMarket Club for its users to offer free shipping, exclusive offers, priority customer service and reduced price on bulk orders for a monthly or yearly fee.
TheMarket was founded in 2018 by CEO Justus Wilde, backed by The Warehouse Group Investments as a part of their digital transformation initiative. On August 1, 2019, the mobile-first platform was launched with over 1500 brands and 1 million products. To launch TheMarket held an opening ceremony, an exclusive industry event for media, influencers, brand owners and stakeholders. The event was hosted by media presenter Kanoa Lloyd and featured live demonstrations and presentations by Justus Wilde (CEO, TheMarket), Sarah Gunn (GM of Trade, TheMarket) and Nick Grayston (CEO, The Warehouse Group). There was also a panel discussion with special guests Karen Walker (NZ Designer), Jamie Whiting (MD Barkers, Max Group) and Stuart Higgins (GM Product Cotton on Group).
TheMarket launches with manywell known brands such as New Zealand brands Karen Walker, WORLD, Father Rabbit, Citta and Barkers, and global brands such as Cotton On, Cue, Billabong, and The Nile. The major categories include fashion, kids and baby, home and living, beauty and health, toys and games, electronics and computers, sports and outdoors, books, music and movies, stationery and office, DIY garden and pet.
Funding and business model
TheMarket was funded by The Warehouse Group Investments with an initial start-up fund of $12 million investment. Although operationally separate from The Warehouse Group, TheMarket utilises some of the group’s assets.
TheMarket holds some of its own inventory and primarily operates utilising a dropship business model where third-party business-to-consumer (B2C) retailers’ dispatch orders. Brands come from these third-party retailers. TheMarket launched with 100+ retailers in August 2019 and grew to over 200 retailers by November 2019. TheMarket announced that they will increase to over 400 retaillersby the early 2020.
TheMarket launched its first subscription program, TheMarket Club, on 6 Nov 2019 which offers free shipping as well as stream services and “echoes global giant Amazon”.
Click and collect MarketPoints
TheMarket uses an established an organised network of ‘MarketPoint’ sites within The Warehouse Groups’ existing 242 physical locations throughout New Zealand, including The Warehouse, Warehouse Stationery, Noel Leeming and Torpedo7 stores and Rural MarketPoint sites are operated by FarmSource in partnership with Fonterra. Currently, there are 72 MarketPoint sites with plans to expand to 300 nationwide. MarketPoint are sites within existing retail stores where customers can collect and return goods purchased from TheMarket, similar to what Amazon does with Amazon Hub or ASOS’s Click and Collect.
Focused on content marketing, TheMarket utilises a marketing mix of social shopping, Influencer Marketing, blog content, trend insights and performance marketing to “inspire, guide, and entertain” customers. TheMarket’s uses an innovative #topics in the ‘Discover’ section to amalgamate content and allows consumers to browse in a rich content format.
TheMarkets’ ‘shop social’ social shopping section aggregates Instagram content from its brand partners, directly linking posts to featured products to purchase on TheMarket, similar to Shopping on Instagram.
Justus Wilde is a digital retail executive with a career spanning over 20 years’ experience working in consultancy, technical and business leadership roles across Australia, USA, Hong Kong, China and New Zealand. TheMarket appointed Justus Wilde as the Chief Executive Officer (CEO) in 2018. Wilde assembled TheMarket team who began working on the project early 2018.
In the media
- "The Warehouse Group launches 'TheMarket' ahead of Westfield Newmarket's $790m redevelopment". Newshub. Retrieved 2020-05-19.
- "The Warehouse wants TheMarket to become New Zealand's Amazon". Stuff. 21 August 2019. Retrieved 21 August 2019.
- Magazine, Viva. "You Can Now Shop These Beauty Brands Online During Lockdown - Viva". www.viva.co.nz. Retrieved 2020-05-12.
- "Facial scanning, smart vending machines, holographic changing rooms: It's the future of shopping". NZ Herald. 2019-12-27. ISSN 1170-0777. Retrieved 2020-05-19.
- "The Warehouse Group Launches TheMarket in NZ". Power Retail. 2019-08-02. Retrieved 2020-05-19.
- "TheMarket expands into selling beer and wine online". The Register. 2020-02-27. Retrieved 2020-05-19.
- "Covid 19 coronavirus: Warehouse Group, Countdown set to launch drive-thru online shopping pick-up". NZ Herald. 2020-04-22. ISSN 1170-0777. Retrieved 2020-05-12.
- "The Warehouse's new online platform focuses on lifestyle products". NBR. 2019-08-01. Retrieved 2020-05-19.
- "TheMarket New Zealand Marketplace has Launched". Tamebay. 2019-09-11. Retrieved 2020-05-19.
- "Inside TheMarket: The Warehouse Group goes into startup mode". CIO. 21 August 2019. Retrieved 21 August 2019.
- "Coronavirus: Drive-though option for click-and-collect Warehouse shopping in Covid-19 level three". Stuff. Retrieved 2020-05-12.
- "TheMarket.com unveils new subscription model, free Xmas trial". www.voxy.co.nz. Retrieved 2020-05-19.
- "What's the deal with TheMarket, the new local challenger to ASOS and Amazon". The Spinoff. 2019-08-01. Retrieved 2020-05-19.
- "TheMarket.com unveils new subscription model, free Xmas trial". Voxy. Retrieved 4 February 2020.
- "TheMarket launches subscription service with free shipping and Neon and Sky trials". Stuff. Retrieved 2020-05-19.
- "The Warehouse online platform TheMarket launches online subscription service". NZ Herald. 2019-11-05. ISSN 1170-0777. Retrieved 2020-05-19.
- "Can The Warehouse emulate Amazon with its e-commerce platform TheMarket?". NZ Herald. 2019-11-07. ISSN 1170-0777. Retrieved 2020-05-19.
- Flava. "The Warehouse and Countdown set to open drive-thrus to pick up orders". Flava. Retrieved 2020-05-12.
- "The Warehouse launches online shopping platform". Newsroom. 2019-08-01. Retrieved 2020-05-19.
- Group, Rural News. "Farm Source joins online scheme". www.ruralnewsgroup.co.nz. Retrieved 2020-05-19.
- "The Warehouse launches online shopping platform". RNZ. 2019-08-01. Retrieved 2020-05-19.
- "TheMarket launches, offering Kiwis a local marketplace". Inside Retail. Retrieved 4 February 2020.
- "Why The Warehouse's new eCommerce platform has a Back to the Future feel". Stuff. Retrieved 2020-05-19.
- "The Warehouse Group launches online venture TheMarket, leaps into world of e-commerce". NZ Herald. 2019-07-31. ISSN 1170-0777. Retrieved 2020-05-19.
- "New market realities and The Warehouse Group's TheMarket". The Register. 2019-08-02. Retrieved 2020-05-19.
- "The Warehouse reveals ambitious e-commerce market play". Reseller News. Retrieved 2020-05-19.
- "The Warehouse axes about 40 jobs after closing online shopping distribution centres". Stuff. Retrieved 2020-05-19.
- Williams, Shannon. "Much-anticipated Kiwi e-commerce platform launches". futurefive.co.nz. Retrieved 2020-05-19.
- "Warehouse launches e-commerce platform". Otago Daily Times Online News. 2019-08-01. Retrieved 2020-05-19.
- "Warehouse creates New Zealand's first online mall – Kiwi Kids News". Retrieved 2020-05-19.
- "Can The Warehouse emulate Amazon with its e-commerce platform TheMarket?". New Zealand Herald. 1 January 2020. Retrieved 21 August 2019.
- "Covid 19 coronavirus: Warehouse Group asks staff to take pay cut". NZ Herald. ISSN 1170-0777. Retrieved 2020-05-12.