Steven Baptiste
Steven Baptiste | |
|---|---|
 | |
| Born | August 20, 1989 Miami, Florida |
| Nationality | Haitian-American |
| Citizenship | United States |
| Alma mater | ITT Technical Institute |
| Occupation |
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| Organization | Mobile Billboard Miami (founder & CEO) |
| Height | 5 ft 9 in (175 cm) |
| Awards | Best Promotion & Marketing Award, 2011 |
| Website | www |
Steven Baptiste (born August 20, 1989) is a Haitian American entrepreneur and marketing expert, best known as the founder and CEO of Mobile Billboard Miami. His experience in creating marketing plans for small and large companies, his exceptional customer service skills, and his ability to manage ongoing operations have made a significant impact on the promotions and marketing industry.
With an extensive 15 years of experience spanning marketing, sales, brand management, customer service, and graphic design, Baptiste is a results-oriented and resourceful professional. He has a proven track record of success and is highly skilled in developing marketing strategies, improving lead-generation campaigns, managing brands and corporate identity, monitoring marketing communications, and building relationships.
Throughout his career, Baptiste has built performance-driven marketing plans for both small and large companies with more than one million annual budget limits. He was presented with the 2011 Miami Best Promotion & Marketing Award for outstanding work.
Early life and education
Baptiste was born and raised in Miami, Florida. He graduated from North Miami Beach High School in 2007 with a diploma in computer technology. He went on to obtain his Bachelor of Business Administration in marketing, business management, and related services from ITT Technical Institute in Tampa, Florida, in 2012.
Career
Baptiste started his career in 2009, working as a customer service representative at AT&T Corp. from November 2009 to December 2012. In this capacity, he processed all incoming calls in accordance with company policy. He monitored customer feedback, provided superior customer service, and stayed current on the company's new goods, services, and promotions in order to keep customers informed. He provided excellent client service by acting as the clients' initial point of contact.
As a self-employed marketer since February 2009, Baptiste has gained great customer service and client retention rates by adhering to productivity, quality, and customer service standards. He develops marketing strategies for start-ups and businesses seeking innovative promotional advertising concepts. He is known for planning, executing, and supervising numerous large events at some of Miami's most prominent places.
Baptiste founded Mobile Billboard Miami in July 2013 and has served as its CEO since its inception. Mobile Billboard Miami is a promotions and marketing firm that specializes in mobile billboard advertising in the eastern and central United States. They offer mobile billboard trucks with both static and digital displays. In his position, he oversees all ongoing operations and provides cross-functional management with an emphasis on profitability, transparency, and sustainability. By implementing company procedures, he ensures production efficiency, quality, service, and cost-effective resource management. As marketing director, he plans, develops, and implements the most effective marketing tactics for the organization.
Awards and recognitions
The city of Miami has awarded Baptiste the Best Promotion & Marketing Award for implementing and arranging promotional activities and events and branding items around Miami (2011)
In the media