Quantum Metric
| |||
| Industry | Technology | ||
|---|---|---|---|
| Founded | 2015 | ||
| Founder | Mario Ciabarra | ||
| Headquarters | Colorado Springs, CO , United States | ||
Key people | Mario Ciabarra (founder and CEO) | ||
| Website | quantummetric | ||
Quantum Metric is an American Software as a service company that provides a Cloud computing service for companies to build, test, and fix digital products. The company is considered a Unicorn (finance), and was recognized as the first technology unicorn company of 2021 by Forbes, TechCrunch, and Cheddar (TV channel).[1][2][3][4]
Background
Mario Ciabarra founded Quantum Metric in 2015. He created the company after noticing a need for digital customer assistance for direct-to-consumer and B2B e-commerce.[5] It is headquartered in Colorado Springs, Colorado, with Ciabarra serving as the CEO. The company's software identifies user experience and technical errors on a website and calculates any revenue potentially lost from the errors, through a process the company refers to as continuous product design.[6] Some of its clients include Alaska Airlines, Lululemon Athletica, and Lenovo.[7]
In 2017, the company had raised $1 million in seed funding from Bain Capital.[8] In 2018, it received $25 million from Insight Partners. The deal included Insight receiving a minority stake in Quantum Metric as well as a seat on the company's board of directors.[9]
In 2019, the company launched Activate, a technology to help brands respond to user behavior on their site in real time.[10] In 2020, the company partnered with Dish Network|DISH to analyze their customers' behaviors to gauge their user perspective.[11] That same year, they received $25 million in debt financing from Silicon Valley Bank.[12]
In early 2021, Quantum Metric achieved unicorn status after receiving $200 million in Series B funding.[1][13] Also in 2021, John T. Chambers, former CEO of Cisco Systems|Cisco, joined the company's board of directors.[14][15] In August, Quantum Metric launched Journeys, a Customer experience|customer journey analytics tool.[16]
References
- ↑ 1.0 1.1 Haverstock, Eliza. "Hoping That The Digital Economy Is Here To Stay, Quantum Metric Secures Unicorn Status With $200 Million Series B". Forbes. Retrieved 13 May 2021.
- ↑ "Quantum Metric Becomes 2021's First Unicorn". Cheddar. Retrieved 14 May 2021.
- ↑ [email protected], Wayne Heilman. "CEO of Colorado Springs' first $1 billion technology 'unicorn' vows to keep his successful venture local". Colorado Springs Gazette. Retrieved 14 May 2021.
- ↑ "Quantum Metric raises $200M, now valued at over $1B, for its digital product design platform". TechCrunch. Retrieved 2021-09-27.
- ↑ Rogers, Bruce. "Quantum Metric Looks To Build Better Customer Analytics". Forbes. Retrieved 13 May 2021.
- ↑ "Quantum Metric raises $200 million to help enterprises build digital products faster". VentureBeat. 2021-01-07. Retrieved 2021-05-26.
- ↑ Lunden, Ingrid. "Quantum Metric raises $200M, now valued at over $1B, for its digital product design platform". TechCrunch. Retrieved 13 May 2021.
- ↑ Hensel, Anna (18 September 2018). "Colorado's Quantum Metric raises $25 million for software that catches costly UX errors". VentureBeat. Retrieved 13 May 2021.
- ↑ [email protected], Wayne Heilman. "Monument software startup lands $25 million to grow". Colorado Springs Gazette. Retrieved 13 May 2021.
- ↑ Nicastro, Dom. "Publicis Buys Epsilon for $4.4B, Salesforce Debuts New Einstein Services, More News". CMSWire.com. Retrieved 13 May 2021.
- ↑ "DISH Selects Quantum Metric to Deliver Transformational Digital Products and Services For Customers Worldwide". Martech Series. Retrieved 13 May 2021.
- ↑ Williams, Joe. "VCs told Quantum Metric's CEO that his startup should be valued at $1 billion, but he discovered taking on a $25 million loan was a better deal". Business Insider. Retrieved 13 May 2021.
- ↑ Glover, Ellen. "Now a Unicorn, Digital Analytics Startup Quantum Metric Raises $200M". Built In Colorado. Retrieved 13 May 2021.
- ↑ "Quantum Metric Adds Tech Visionary John Chambers to Board of Directors". AiThority. 10 March 2021. Retrieved 13 May 2021.
- ↑ Greenhalgh, Nick. "Player Personnel: Colorado's top tech and startup hires in March". BizJournals. Retrieved 13 May 2021.
- ↑ Bureau, E. T. (2021-08-10). "Quantum Metric Launches Journeys; Adds Unparalleled Depth to Traditional Journey Analytics With Actionable Insights". EnterpriseTalk. Retrieved 2021-09-27.
External links
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