Giftpack, Inc.
| Available in | English, Japanese, Korean, Simplified Chinese, Traditional Chinese |
|---|---|
| Founded | June, 2016 founded in Bay Area, San Francisco |
| Area served | Worldwide |
| Founder(s) | Archer Chiang, Irene Ling, Bing-Yue Chen |
| Industry | E-commerce, AI, Gifting Service, Corporate Gifting |
| Employees | circa. 30 |
| Website | https://giftpack.io/ https://giftpack.ai/ |
Giftpack, Inc..[1][2], a Silicon Valley based cross-border AI (artificial intelligence) startup, founded by Archer Chiang in June, 2016. Giftpack, Inc. was officially launched in June, 2017. It aims to overturn the traditional way of gifting service. The gifting platform combines design, service, big data, artificial intelligence, and the concept sharing economy as to subvert the mode of cross-border business and logistics. Giftpack, Inc. devotes itself into AI technology by using big data to target corporate employees and clients for precise gifting strategies, in order to meet the high demands of gifting from international businesses[3]
History
Archer Chiang, one of the founders of Giftpack, Inc., recognized that in every long-distance relationship, differences in time and distance are two major problems most of the people need to deal with. Therefore, Giftpack, Inc. has its mission, providing cross-borders, cross-cities, cross-areas real-time gifting service as a solution for people in long-distance relationships. In May, 2016, before its foundation, Archer Chiang conducted the first product testing in San Francisco, USA. He used a cup of coffee as a gesture of caring as a starting point, successfully sold the idea and profited. In June, 2017, after one year of foundation, the product was officially launched. Giftpack, Inc. became the first cross-borders real-time gifting company in the world.
Overview
Company Culture
Since the foundation of Giftpack, Inc., it has a culture of remote-working. One of the reasons was because of the educational background of Archer Chiang. Having the background of engineering and design, he believes everyone has the best time framework that works the best for each person, being restricted or interrupted is the major reason to poor working efficiency.
Business to Customer (B2C)：Giftpack.io
On B2C side, Giftpack.io provides global real-time gifting service. In cooperation with deliver (Packer), the gifting can be done in 3 hours at the fastest.
Internship
Giftpack, Inc. recruited the first year of internship program in February, 2017. The name of interns is "Giftern", which is the combination of "Giftpack" and "Intern". The interns are responsible for a big portion of company's operation, and they come from different countries around the world with diverse cultural background.
Delivery
Packer are the delivers who deliver gifts on B2C side. Giftpack, Inc. provides global real-time gifting service in many countries in the world. This allows people who are in long-distance relationships can break the limitations of space and time, and send heart-warming messages and gifts to the other person in another country in 3 hours. Giftpack, Inc. uses integration of technology and O2O business mode, and collaborate with Packers in different cities to make this happen.
Business to Business (B2B)：Giftpack.ai
On B2B side, Giftpack.ai is a AI-powered gifting platform for corporates.
The way it functions is to use keywords provided by senders, analyze with social media accounts and other information to pick the most suitable gifts for each person, and deliver the gift by cross-borders logistics services.
Awards & Prizes
Giftpack, Inc. was graduated from Open Network Lab Accelerator in Tokyo, Japan in 2018[4], attended Forbes 30 Under 30 [5] at annual stage in Boston, U.S.A, and joined one of the biggest technology seminar in Asia, RISE 2018[6][7][8]. It was awarded with "Leaders of Innovation Award" in Hong Kong, 2019, reported by KOTRA Korea to be the "Annual Trending Service" in 2020, and won "Connecting the World" award in "Glowing, Global, Go (G Camp)"[9][10] in Taiwan. The headquarter is now located in Manhattan New York City, U.S.A, can owns offices in Taipei, Taiwan, Tokyo, Japan, and San Francisco Bay Area, U.S.A, providing service in 22 cities, in 6 countries around the world.
| Year | Month | Name of Events | Location | Awards / Prizes |
|---|---|---|---|---|
| 2018 | June | Open Network Lab Accelerator | Tokyo, Japan | Graduated |
| 2018 | June | Plug and Play | U.S.A | - |
| 2018 | July | RISE Conference | Hong Kong | Invited |
| 2018 | September | Frobes Under 30 Summit | Boston, U.S.A | Invited |
| 2018 | December | Leaders of Innovation Award | Hong Kong | Best Innovative Service in 2019 |
| 2019 | September | Techcrunch SF Disrupt | San Francisco, U.S.A | Attended |
| 2019 | October | KOTRA | Korea | Annual Trending Service |
| 2020 | August | G Camp | Taiwan | Connecting the World |
| 2020 | September | K-Startup Grand Challenge | Korea | In progress (last updated: 09/20/2020) |
Service Areas
Giftpack, Inc. provides two types of service: B2C and B2B. B2B is in service worldwide in collaboration with global cross-borders logistics service. Below is a list of service areas on the B2C side.
| Country / Area | City | Service Condition | Note |
|---|---|---|---|
| U.S.A | San Francisco | Temporary Closed | Due to COVID-19 |
| U.S.A | New York | Temporary Closed | Due to COVID-19 |
| Taiwan | Taipei | Available | - |
| Taiwan | New Taipei City | Available | - |
| Taiwan | Taichung | Available | - |
| Taiwan | Kaohsiung | Available | - |
| Taiwan | Keelung | Available | - |
| Taiwan | Hisnchu | Available | - |
| Taiwan | Taoyuan | Available | - |
| Taiwan | Tainan | Available | - |
| Taiwan | Miaoli | Available | - |
| Taiwan | Nantou | Available | - |
| Taiwan | Changhua | Available | - |
| Taiwan | Chiayi | Available | - |
| Taiwan | Yunlin | Available | - |
| Taiwan | Pingtung | Available | - |
| Japan | Tokyo | Available | - |
| Japan | Osaka | Available | - |
| Japan | Yokohama | Available | - |
| Singapore | Singapore City | Temporary Cloed | Due to COVID-19 |
| Australia | Sydney | Available | - |
| Hong Kong | Hong Kong | Temporary Cloed | Due to COVID-19 |
| China | Beijing | Opening Soon | - |
| France | Paris | Opening Soon | - |
| Thailand | Bangkok | Opening Soon | - |
| Malaysia | Kuala Lumpur | Opening Soon | - |
COVID-19 Responses
Giftpack, Inc. provided tutorials for Packers, including demanding delivers to self-test health, wear masks, and bring disinfection necessities while delivering.
- ↑ "送禮物還能幫唱生日歌！客製化快遞驚喜無限". tw.news.yahoo.com. Retrieved 2020-08-18.
- ↑ "遠距贈禮商機無限！Giftpack 讓相隔兩地情侶熱戀不中斷 - Meet 創業小聚". Meet創業小聚｜創新與創業社群平台. 2018-04-13. Retrieved 2020-08-18.
- ↑ 創夢市集 (2020-03-25). "專訪｜Giftpack：親愛的不在身邊沒關係，Giftpack 替你快遞禮物表心意". Medium. Retrieved 2020-08-18.
- ↑ "医薬品のAmazon目指す「9lione（クリオネ）」が最優秀を獲得ーー17期を迎えた「Open Network Lab」DemoDayに6社が登壇【追記あり】". BRIDGE（ブリッジ）|「起業家と投資家を繋ぐ」テクノロジー＆スタートアップ関連の話題をお届けするブログメディア (in 日本語). Retrieved 2020-08-18.
- ↑ "台灣新創 Giftpack挺進《富比士》Under30 科技顛覆送禮體驗受全球矚目". 灣仔日報｜WAN CHAI DAILY (in 中文（台灣）). 2018-10-17. Retrieved 2020-08-18.
- ↑ 文耀倫 (2018-07-15). "【RISE 2018】遙距送禮物一樣可窩心？ 創企：速遞員可唱埋歌！". 香港01 (in 中文（香港）). Retrieved 2020-08-18.
- ↑ "【RISE 2018】千里送擁抱 Giftpack 讓送禮者心意在 3 小時內送到". LetStartup.HK (in 中文（台灣）). 2018-08-02. Retrieved 2020-08-18.
- ↑ Storm.mg (2018-10-18). "台灣新創 Giftpack 挺進亞洲RISE 2018 科技顛覆送禮體驗受全球矚目-風傳媒". www.storm.mg (in 中文（台灣）). Retrieved 2020-08-18.
- ↑ Camp, G. "【後疫情時代不用怕】新創訓練戰鬥營 G Camp 又進化了，這一次「國際鏈結」將是新創最大的挑戰與亮點". TechOrange (in 中文（台灣）). Retrieved 2020-08-18.
- ↑ "第四屆G Camp圓滿落幕 為新創開啟鏈結國際的強大能量｜數位時代". 數位時代. 2020-07-28. Retrieved 2020-08-18.
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