The Rethabile Project

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The Rethabile Pilot project was a one-year pilot initiative conducted by the Limpopo Department of Health with the help of software company Mint Group. It started in May 2018 and was concluded in May 2019 and sought to prove the efficacy of artificial intelligence (AI) applications in South African healthcare centres.

Using AI, the initiative was used to streamline administrative processes at the Rethabile Healthcare Clinic in Polokwane, Limpopo using predictive analytics, operational intelligence and remote monitoring.

The Rethabile Clinic sees an average of 25 000 patients monthly and noted a paper-based filing system as one of its primary challenges. Operating a clinic of this size caused a backlog and created confusion resulting in duplicate files and wasted time.

Using Microsoft AI applications, the Rethabile Clinic was able to monitor and improve patient queues, streamline employee access control, autoschedule appointments and manage medicine dispensation through automation.

The clinic also used the facial recognition software and the Cloud computing and capabilities of Microsoft Azure to capture the data of recurring patients.

The Rethabile Clinic was the first clinic to roll out this project in the Limpopo province.[1] [2]


  1. Oxford, Tamsin (27 August 2019). "Streamlining healthcare – If you think South Africa is miles behind on artificial intelligence initiatives, think again…". Brainstorm. Retrieved 14 September 2020.{{cite news}}: CS1 maint: url-status (link)
  2. Now Media (24 June 2019). "Artificial intelligence pilot at Limpopo clinic". EngineerIT. Retrieved 14 September 2020.{{cite news}}: CS1 maint: url-status (link)

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